Last Modified: December 8, 2015

Welcome to Please.Do, your remote administrative assistant mobile application (the “App”).  The Please.Do App is a communication platform enabling users (individuals or businesses) to delegate a variety of tasks and services to our team of virtual assistants.  These virtual assistants are Please.Do specialists assigned to your employer.  In connection with your use of the App, we will send you email, text and push notifications on your iPhone or Android device.  You may adjust your notification settings within the App.  Please take a few minutes to read through the Terms of Use Agreement below.

1) Acceptance of the Terms of Use

Your employer has entered into a separate agreement (“Other Agreement”) with us under which you, by accepting these Terms of Use or by your using the App, hereby agree to and will be bound by.  The following terms and conditions (collectively, these “Terms of Use”), govern your access to and use of the App, including any content, features, functionality, downloads, software, or other services offered on or through the App (collectively, the “Services”). The App and the Services are provided to you by Civicom, Inc. (the “Company”, “we,” or “us”).

Please read these Terms of Use carefully before you start to use the App. By using the App, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy. http://www.please.do/enterprise/privacy-policy/    If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the App.

2) Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the App thereafter.

Your continued use of the App following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so that you are aware of any changes.

3) Accessing the App and Account Security

We reserve the right to withdraw or update the App or any Services in our sole discretion and without notice. We will not be liable if for any reason all or any part of the App is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the App, or the entire App, to users, including registered users.

You are responsible for:

  • Making all arrangements necessary for you to have access to the App.
  • Ensuring that all persons who access the App through your Internet connection are aware of these Terms of Use and comply with them.

To access the App or any of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the App that all the information you provide on the App is correct, current, and complete. You agree that all information you provide to register with the App or otherwise, including but not limited to through the use of any interactive features in the App, is governed by our Privacy Policy http://www.please.do/enterprise/privacy-policy/ , and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and your employer and agree not to provide any other person with access to the App or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you logoff from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

4) Intellectual Property Rights

The App and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) other than User Content as defined below (collectively, “App Materials”), are owned by the Company, its licensors, or other providers of content, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Subject to these Terms of Use and our policies, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the App Materials.

Except as otherwise permitted herein, you must not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, sell, or otherwise exploit any App Materials, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device, provided you agree to be bound by our end user license agreement for such applications.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features, subject to the Privacy Policy.
  • You may forward a link to the App’s homepage, in a manner consistent with Section 16 of these Terms of Use, using e-mail or other communications tools, provided such communication is fair and legal and is not “spam” or other unauthorized means of mass communication.

If you wish to make any use of the App other than that set out in this section, please address your request to: please@please.do

If you use or provide any other person with access to any part of the App in breach of the Terms of Use, your right to use the App will cease immediately. No right, title, or interest in or to the App or any App Materials is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the App not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

5) Trademarks

The Company name and application (“Civicom” and “Please.Do”) and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on the App are the trademarks of their respective owners.

6) Prohibited Uses

You may use the App only for lawful purposes and in accordance with these Terms of Use. You agree not to use the App:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the U.S. or other countries).
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards (as defined below) set forth in these Terms of Use.
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the App, or which, as determined by us, may harm the Company or users of the App or expose them to liability.

Additionally, you agree not to:

  • Use the App in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the App, including their ability to engage in real time activities through the App.
  • Use any robot, spider or other automatic device, process or means to access the App for any purpose, including monitoring or copying any of the material on the App.
  • Use any manual process to monitor or copy any App Materials or for any other unauthorized purpose without our prior written consent.
  • Use any device, software or routine that interferes with the proper working of the App.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the App, the server on which the App is stored, or any server, computer or database connected to the App.
  • Attack the App via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the App.

7) User Content

When you upload, submit, store, send or receive content to or through our App, it will not only be encrypted nor will it be distributed to any outside persons, organizations, or other entities. Your information will be kept private in accordance with our Privacy Policy. You grant us the right to edit and use all content necessary for completing your task, including but not limited to: text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, and other intellectual property (collectively, “User Content”). Upon task completion, all User Content received shall be archived for an unspecified amount of time and potentially be removed from our servers without notice. You or your licensors have exclusive ownership of your User Content. Should your task require specialized support or additional talent, we will work with our designated panel of outsourced consultants. When tasks are marked confidential, they are confined withing the pool of in house Please.Do Specialists.  You will be informed when a task needs the expertise of an external consultant. The placement or presence of your User Content on data storage systems owned by the Company, or in our control, is not intended to, and does not constitute, a transfer of title or ownership in User Content.  We will store User Content solely on servers or data storage devices physically present in the United States of America, unless you otherwise agree in writing.

While we have the right to edit User Content, we will do so only as is reasonably necessary for completing your task such that you retain all property rights to User Content provided and, after receiving payment, ownership of the completed task.  We are not responsible for backing up files and User Content received by you.

You are responsible for all content sent to and received by the App. Users may not submit content (including User Content) nor ask for tasks that are defamatory, pornographic, abusive, malicious, or unlawful in any way. Doing so will result in a violation of these Terms of Service and termination of your account with us.  We reserve the right to take legal action against you in such case.

You represent and warrant that:

  • You own or have a right to use and post the User Content on the App.
  • All of your User Content does and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you, not the Company, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Content submitted by you or any other user of the App. Except as expressly indicated otherwise, we are not promoters or sponsors or otherwise affiliated with the providers of any goods or services that may be contained in any User Content.

8) Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to respond to any User Content or query for any or no reason in our sole discretion.
  • Take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the App or the public or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims, pursuant to and in accordance with a statutory legal process, that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the App.
  • Terminate or suspend your access to all or part of the App for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the App. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not and cannot review all material before it is submitted to the App. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

9) Content Standards

The content standards set out below (the “Content Standards”) apply to any and all User Content and use of the App and Services. User Content must in its entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Content must not:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

10) Reliance on Information Submitted

We do not warrant the accuracy, completeness, or usefulness of any information presented on or through the App, including our responses to queries submitted by you to our App. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the App, or by anyone who may be informed of any of its contents.

[The App may include content provided by third parties, including materials provided by other users, third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.]

11) Software Licenses

You shall have no rights to any proprietary software and related documentation, or any enhancements or modifications thereto, provided to you in order to access or use the features of the App (the “Software”). You may not sublicense, assign, or transfer any licenses granted by the Company, and any attempt at such sublicense, assignment, or transfer shall be null and void. You may make one copy of the Software for archival purposes only. You may not otherwise copy, distribute, modify, reverse engineer, or create derivative works from the Software.

12) Information About You and Your Visits to the App

All information we collect through the App is subject to our Privacy Policy http://www.please.do/enterprise/privacy-policy/ . By using the App, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

13) Links and Embedded Frames

If the App contains links to, or embedded frames from, other sites, resources provided by third parties or links provided or recommended by our virtual assistants (collectively, “Links”), these Links are provided for your convenience only. This includes links or embedded frames provided by third-party payment processors, Links to social media websites (e.g., LinkedIn, Facebook, Twitter), Links contained in advertisements, including banner advertisements and sponsored Links or Links provided or recommended by our virtual assistants. We have no control over the contents of those sites or resources (each, a “Third Party Site”), and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any Third Party Sites linked to the App or use anything contained in a third-party frame embedded within the App, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that we are not responsible for any loss or damage of any sort you may incur from dealing with a Third Party Site. You should contact the site administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.

Your participation, correspondence, or business dealings with any third party found on or through the App, regarding the payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You agree that we shall not be responsible or liable for any loss, damage or other matters of any sort incurred as the result of any such dealings.

14) Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the App will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE APP, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP IS AT YOUR OWN RISK, INCLUDING RESPONSE TO ANY QUERIES OR TASKS YOU SUBMIT TO THE APP. THE APP, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE APP OR THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE APP, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

15) Limitation on Liability

IN NO EVENT WILL THE COMPANY, ITS MEMBERS, MANAGERS, AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE APP, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE APP OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

16) Indemnification

You hereby agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective members, managers, officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the App, including, but not limited to, your User Content, any use of the Services other than as expressly authorized in these Terms of Use or your use of any information obtained from the App.

17) No Solicitation

Unless it is a paid task as part of your use of the Services, you agree that the App may not be used to solicit for any other business or service.  In addition, you may not solicit, advertise for, or contact any of our employees for any purpose that is not related to the completion of their assigned task.

18) Billing and Payment Policy

The Company will collect your or your company’s credit card number and/or other payment information submitted to us for billing. You hereby authorize us to charge the applicable account for use of the Services.  We will not share your billing information with anyone.

19) Governing Law; Jurisdiction; Arbitration

All matters relating to the App and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Connecticut without giving effect to any choice or conflict of law provision or rule.

You and we agree that any dispute, claim or controversy coming out of and or in relation to these Terms of Service or the breach, termination, or enforcement of these Terms of Service will be settled by first contacting us for informal resolution within a period of thirty (30) days. Such contact and informal negotiation shall start upon our receiving written notice. Your address for notices of informal negotiation is your billing address as well as contact by the email provided in making your Please.Do account.  Please.Do’s address for such notices is please@please.do, address Please.Do, PO Box #4689, Greenwich, CT 06831. If you and Please.Do have not been able to resolve the dispute within 30 days of such contact, you and Please.Do agree to resolve said dispute by binding arbitration by the American Arbitration Association (“AAA”) under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes then in effect by the AAA. YOU UNDERSTAND, ACKNOWLEDGE, AND AGREE THAT YOU AND PLEASE.DO ARE EACH WAIVING YOUR RIGHT TO SUE IN COURT OR TRIAL BY JURY IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. All information regarding the Arbitration Rules and Procedures are available at the AAA website www.adr.org. Your arbitration fees and compensation will be governed by these rules and arbitration will take place within New York, New York.

20) Waiver and Severability

No waiver by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

21) Entire Agreement

The Terms of Use constitute the sole and entire agreement between you and the Company with respect to the App and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the App.  [In the event of any conflict between these Terms of Use and the Other Agreement, the Other Agreement will govern and control.

22) Your Comments and Concerns

This App is operated by Civicom, Inc., based in Greenwich, Connecticut. All feedback, comments, requests for technical support, and other communications relating to the App should be directed to: please@please.do

23) Ability to Accept Terms of Service

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service. In any case, you affirm that you are over the age of 13, as the Service is not intended for children under 13. If you are under 13 years of age, then please do not use the Service. There are lots of other great web sites for you. Talk to your parents about what sites are appropriate for you.